Security Certifications & Compliance
ClearGrid is built with a security-first philosophy. As a platform trusted by lenders, financial institutions, government-regulated entities, and enterprise partners, we maintain the highest standards of security, compliance, and data protection. This page provides an in-depth overview of the certifications we hold, our security governance practices, and the continuous measures we take to protect customer data.
You can also view and download our certification documents directly from our Trust Portal: https://trust.cleargrid.ai/
Our Key Certifications
ClearGrid maintains globally recognized security certifications, assuring our clients that we follow rigorous international best practices for information security, risk management, and operational governance.
ISO/IEC 27001: Information Security Management System
ClearGrid is fully certified for ISO/IEC 27001, the world’s leading standard for information security.
This certification demonstrates that ClearGrid has: • A formal information security management system (ISMS) • Documented and controlled security processes • Risk assessment and mitigation procedures • Secure data handling, access control, and governance policies • Incident management and business continuity procedures • Continuous internal and external security audits
What this means for customers: • Your data is protected through a structured, audited security framework • Controls are aligned with global banking and financial sector expectations • Strong safeguards exist across infrastructure, operations, and corporate processes
SOC 2 Type II: Security, Availability, and Confidentiality
ClearGrid is SOC 2 Type II compliant, demonstrating adherence to the highest standards of trust service criteria.
Our SOC 2 Type II audit validates: • Secure system architecture • Strong access restrictions and RBAC • Robust logging, monitoring, and auditing • Incident management processes • Data encryption policies • Reliability and availability of our services • Controls tested over a continuous period of time—not just a point-in-time
What this means for customers: • Independent third-party auditors verify our security controls • You can confidently assess ClearGrid for vendor risk, governance, and compliance • Trust that ClearGrid meets the controls required by financial and regulated industries
Compliance with Global Regulations
ClearGrid's security program adheres to multiple international data privacy and financial-sector requirements, including:
GDPR (General Data Protection Regulation)
Our platform is fully aligned with GDPR principles: • Data minimization • Lawful and transparent processing • Data subject rights (access, correction, deletion, portability) • Retention and deletion policies • Secure cross-border data transfer mechanisms
KSA and UAE Financial Sector Compliance
ClearGrid operates in alignment with: • SAMA cybersecurity framework • UAE Central Bank financial regulations • Local consumer rights and data protection requirements
This ensures our platform meets regional regulatory expectations for entities operating across GCC markets.
Security Governance & Best Practices
Security at ClearGrid is implemented through multiple layers of operational excellence, tooling, and continuous monitoring.
Enterprise Security Policies
We maintain and enforce: • Information Security Policy • Data Classification Policy • Access Control Policy • Secure Development Lifecycle (SDLC) • Encryption Policy • Incident Response Policy • Change Control & Patch Management Policy • Business Continuity and Disaster Recovery Plan
All policies are reviewed and updated regularly.
Continuous Monitoring & Threat Detection
Our security operations include: • 24/7 monitoring of infrastructure and services • Automated anomaly detection • Intrusion detection and prevention systems • Log aggregation and audit trails across all systems • Alerts for suspicious activity or unauthorized access attempts
All monitoring is aligned with SOC 2 and ISO 27001 requirements.
Strong Authentication & Access Management
ClearGrid enforces: • SAML-based SSO using JumpCloud • Mandatory MFA for all internal and external users • Zero-trust access principles • Least-privilege access for staff and systems • Regular access reviews and role audits • Session management and access expiry policies
Secure Development & Engineering Practices
Our engineering teams follow a secure-by-design approach: • OWASP-aligned secure coding practices • Peer-reviewed code changes • Static & dynamic code analysis • Dependency scanning for vulnerabilities • Infrastructure-as-code with policy-based controls • Separate development, staging, and production environments
Encryption & Data Protection
All data is encrypted using industry-leading standards: • AES-256 encryption at rest • TLS 1.2+ encryption in transit • Encrypted backups and secure retention policies • Secrets stored using secure secret management services • Key rotation and periodic cryptographic updates
Vendor Risk & Third-Party Security
ClearGrid conducts: • Thorough vendor risk assessments • Continuous third-party monitoring • Contractual Data Processing Agreements (DPAs) • Periodic vendor audits and control reviews
This ensures our supply chain maintains the same level of security as our internal systems.
Independent Testing & Assessments
Penetration Testing
ClearGrid undergoes: • Annual third-party penetration tests • Continuous internal vulnerability assessments • OWASP-based security scanning
Vulnerability Management
We maintain: • Continuous vulnerability scanning • CVE tracking and automated patching • Weekly and monthly patch management cycles • Rapid remediation SLAs for critical vulnerabilities
Business Continuity & Disaster Recovery
ClearGrid ensures service resilience with: • Multi-region infrastructure • Database replication and automated backups • 99.9% uptime guarantee • RTO of 4 hours and RPO of 1 hour • Regular disaster recovery simulations • Failover and redundancy across critical systems
Our Trust Portal
To maintain transparency, ClearGrid provides a dedicated online trust center where customers can access: • Security documentation • Compliance reports • Certificates (SOC 2, ISO 27001) • Policies and controls overview • System status and reliability metrics
Visit our Trust Portal anytime: https://trust.cleargrid.ai/
Commitment to Ongoing Security Excellence
Security is not a one-time achievement. It is an ongoing commitment. ClearGrid continuously enhances its security posture through: • Continuous policy updates • Quarterly risk assessments • Annual certification renewals • Employee security training and awareness programs • Bug bounty and responsible disclosure programs
We remain dedicated to protecting your data and maintaining the highest security and compliance standards across the platform.
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